
X-SIB
Billing, network access, and guest Wi-Fi compliance in one platform for internet service providers.
Vendor: WELL TECH
Overview
X-SIB is a multi-tenant billing and network-management platform for internet service providers. One admin panel handles subscriber billing, FreeRADIUS/MikroTik network access, agent and reseller cash float, guest Wi-Fi compliance for hotels and cafes, and first-line support - each ISP operator's data fully isolated from every other tenant on the platform. The system self-corrects instead of relying on staff discipline: a subscriber left "Active" without a paid package is automatically re-suspended within about a minute, and agents can never push more credit to a customer than their own approved debt limit allows. Money and network traffic are booked through the same double-entry ledger and reconciled continuously. For hospitality venues, guest Wi-Fi access is gated by a configurable, per-zone identity check and logged to a compliance journal that satisfies mandatory public Wi-Fi identification rules. Access control is real RBAC enforced server-side - eight built-in roles, a granular permission catalog, and a hard rule that no staff member can grant a permission they do not already hold themselves. Built by a Tashkent-based engineering team for the Afghan ISP market.
Capabilities
Integration and security
Integrations
- FreeRADIUS
- MikroTik routers / Wi-Fi access points
- Telegram
- SMS gateway
- Payment service providers (PSP)
- Hotel PMS (room-number guest identification)
Security
- Mandatory two-factor authentication (TOTP) on every staff account
- Server-side RBAC enforcement on every API call, not just the UI
- Immutable, append-only audit log for every management action
- Database-level data isolation between ISP tenant organizations
- Reason-and-audit gate before viewing masked guest or lead personal data
- Secrets and passwords (PSP keys, subscriber passwords) are never displayed
As stated by the vendor.
Request a call with X-SIB
Your request goes to the Berlin representative office. We review it, introduce you to the vendor and accompany the conversation - in German or English.
Deployment
Ready for DACH?
Before the first call we clarify with the vendor:
- Interface in German
- Documentation in German
- Data processing agreement (DPA)
- Support during European business hours
- Prices in euros
- Hosting in the EU
Your contact in Germany
- You send the request via the form.
- The Berlin office replies within two business days.
- We introduce you to the vendor and accompany the first call, the demo and the pilot.
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