
Introduction to the activities of a new export-oriented company
During his trip to the Syrdarya region, Minister of Digital Technologies Sherzod Shermatov explored the operations of one of the region's newly established export-oriented enterprises — the Malaysian firm Canaan CX.
During the visit, the management team of the company presented on current projects, service delivery models, and the strategic development plans for the upcoming years. The presentation underscored the company's standing in the international market, its customer service benchmarks, and its intentions to penetrate new markets.
The Minister offered several practical suggestions aimed at further enhancing the company's operations, boosting the volume of exported services, and generating additional employment opportunities for local youth. He highlighted the necessity of strengthening workforce capabilities, integrating modern skill sets, and improving service quality to meet international standards.
For context, Canaan CX delivers customer support, e-commerce, telecommunications, and banking-finance services to clients in Europe and the United States. By providing customer support, technical assistance, and business process optimization solutions that adhere to international standards, the company is playing a role in the growth of Uzbekistan's digital services exports.
Source: outsource.gov.uz