Trenkwalder Group Considers Uzbekistan for BPO and Back-Office Operations

During the discussions, the parties explored the potential for launching Trenkwalder Group's business process outsourcing (BPO) and back-office operations in Uzbekistan, along with next steps for the project and opportunities for long-term collaboration in the Global Business Services (GBS) sector.

Established in 1985, Trenkwalder Group is one of Europe's leading providers of HR services and business process outsourcing (BPO). The company operates in 16 European countries, has around 200 offices, employs more than 20,000 people, and generates over €700 million in annual revenue. Trenkwalder holds a leading position in the HR services markets of Austria and Hungary and is part of the international investment group Droege Group.

During the meeting, representatives from Trenkwalder Group indicated that they are considering Uzbekistan as a potential location for outsourcing and back-office service centers serving international clients. As a first step, the company is examining the possibility of establishing a team of 100 specialists, with potential for future business expansion.

In turn, the IT Park Uzbekistan team highlighted the country's advantages for developing export-oriented service centers, including access to qualified personnel, government support measures, and the favorable conditions provided for international companies. The parties focused particularly on organizing operational activities, scaling the BPO business, and outlining the roadmap for the company's entry into the Uzbek market.

The potential launch of Trenkwalder Group's operations would represent another step in attracting major international players in the global business services sector to Uzbekistan. Implementing the project will help create new high-skilled jobs, increase BPO service exports, and strengthen the country's collaboration with leading European companies in HR and outsourcing.